Frequently asked questions about bike rental and MTB tours in Ortisei

Our prices include guiding services only. 
Lift tickets and bike rental, if needed, is not included in the price.

We recommend comfortable sportswear, cycling gloves if desired, and a helmet (which can also be rented from us).

Don't forget: Sun protection such as sunglasses, sunscreen, and, if necessary, a hat or cap.

If bad weather is forecast in advance, the tour can gladly be postponed to another day, subject to availability.

In general, however, our tours also take place in changeable weather conditions, as long as the safety of the participants and guides is ensured.

For our easier tours, such as the Family Tour or the Rodaval Tour, it is sufficient to be confident riding a bicycle.

For all other tours, we recommend having basic mountain biking experience. Some routes include gravel roads as well as various climbs and descents. Participants should therefore feel comfortable riding on unpaved terrain.

Yes, bikes can be rented directly through us. Guests who also book a tour with us receive a 10% discount on bike rentals.

Our MTB Rental & Shop is located directly at the valley station of the Seceda cable car in Ortisei.

We offer a wide selection of:

• E-bikes
• Mountain bikes
• Children's bikes
• Road bikes
• Accessories and equipment

Bikes can be conveniently reserved online: MTB Rental & Shop Ortisei

For the Seceda cable car, advance booking is required, as a specific time slot must be reserved for the ascent.

Tickets for the Alpe di Siusi cable car can optionally be purchased in advance, although a reservation is not mandatory.

For the Rasciesa funicular, advance reservations are not available; tickets can be purchased directly on site.

If bike rental is required, we recommend meeting directly at our bike rental shop: MTB Rental & Shop, Val d'Anna 2

Otherwise, the meeting point can be arranged flexibly according to the participants' preferences and needs.

Yes, every Friday we offer a guided Family Tour as a group tour, specially designed for families with children.

Alternatively, we offer our special “Family Bike Day”. For this private tour, only one participant is charged, regardless of the number of family members taking part.
The tour can be fully tailored to the needs and riding abilities of the family and the children, ensuring an enjoyable experience for everyone.

Please note that our regular group bike tours are only available for participants aged 16 and over.

Most of our group bike tours do not require the use of lift facilities. Private tours, however, are customized according to the participants' wishes and riding abilities, so the use of lifts can be decided together with your guide during the planning process.

The following tours make use of lift facilities. For these tours, we recommend purchasing the Dolomiti Supersummer Card:

- Sellaronda

- Val Duron

- Val Gardena Trail Galaxy

Cancellations are possible up to 48 hours before the start of the activity and are accepted exclusively by e-mail.

For cancellations made within 48 hours of the activity, refunds can only be granted in cases of illness or accident. In such cases, a medical certificate issued by a local doctor is required.

Further information can be found here: https://mtbschool.onlineshop.ws/en/company/terms/

The tours are paid in advance via a payment link sent by us. Invoices can also be issued upon request for travel agencies.

Bike rentals can be reserved in advance and conveniently paid for on site.